Our Story

Citizens Community Bank was established in 1997, at a time when other banks were being consolidated into bigger banks. A group of 12 business people got together and formulated a plan to go back to the basics and create our community bank. Our first branch opened in Pocatello that year. We now have branches in Ammon, Idaho Falls, Rexburg, Pocatello and Chubbuck. 

We do business in our communities where our branches are located and where our employees live. We lend to locally owned businesses that you know, care about, and would like to see them succeed. We have local leadership and lenders that are aware of the economic conditions in the communities we serve. We make it easy to bank with us by offering free checking accounts, a first important step in becoming financially independent. Our employees are here to serve their friends, neighbors, and community.

While our local bank may be smaller than other financial institutions, you'll hear about us in community event sponsorships and partnerships throughout Southeast Idaho. Citizens Community Bank continues to cultivate strong relationships within our communities through volunteer hours, non-profit partnerships, offering free financial literacy for adults & business owners, our Give Back Donation campaign, and our lenders teach financial literacy in local high schools & community colleges. 

In 2005, Citizens Community Bank became a division of Glacier Bank, which is owned by Glacier Bancorp, Inc. (GBCI), a regional bank holding company headquartered in Kalispell, Montana. Each bank operates with their own management teams in the communities they know well, supported by the full resources of a larger banking organization.

Glacier Bancorp, Inc. has received numerous awards for stability and soundness over the years, and has repeatedly ranked among the top 10% in the nation for financial strength. We have been similarly recognized by Forbes and Money magazines.