Mobile Banking

Convenient banking in the palm of your hand

Banking has never been easier! Enjoy banking anytime, anywhere with the power and versatility of our free Mobile Banking app. Our CCB-Idaho mobile banking app provides quick, easy access and tools to your accounts that can be used with either your mobile phone or tablet.

Features:

Customize dashboard with our user-friendly design
Deposit checks with a snap of your camera
View current transactions, actual images of checks, and deposit slips
Transfer funds between your accounts or from other financial institutions
Advanced messaging to CCB customer service team
Add travel alert notices
Setup customizable alerts based on transaction types, spending limits, locations, and merchant type
Bill Pay and person-to-person payments
Ability to report lost/stolen, activate, or re-order debit card

Mobile Banking User Guide

How do I sign up for Mobile Banking?

In order to sign up for Mobile Banking, you will need to be enrolled in Online Banking. Once enrolled, download the CCB-Idaho app and login with your Online Banking credentials.

Mobile Wallet

Your wallet in your hands. Mobile wallet allows you to make purchases with your mobile device using Apple Pay, Samsung Pay, or Google Pay. You can connect Citizens Community Bank personal and/or business debit cards.

How to get started:

Most devices have the apps pre-installed. If not, download from Google Play store or Apple app store.

Apple Pay: Open wallet app

, tap

, scan card or enter card details manually, follow bank instructions, complete authentication process and your card is in the wallet app.

How to use: You can either use Face ID (double click the side button, then look at your phone), a passcode (type it in), or a fingerprint (rest your finger on Touch ID). Then hold the top of the phone near the reader and wait for a "done" accompanied by a check mark.

Learn more about Apple Pay.

Samsung Pay: Open app

, sign in or create a Samsung account, confirm account with fingerprint, scan card or enter card details manually, complete authentication process and your card is in the app.

How to use: Open the Samsung Pay app, select the card you want, then use your PIN, IRIS, or fingerprint to verify your identity. Hold the back of the phone to the contactless reader to complete the purchase.

Learn more about Samsung Pay.

Google Pay: Open app

, scan or enter card details manually, complete authentication process and your card is in app.

How to use: Unlock your phone and hold it near the POS (point of sale) until you see a blue check mark. Learn more about Google Pay

Make purchases anywhere you see the symbol

. Every single transaction is encrypted so your actual card or account information isn't exposed. If you lose your device, need to deactivate your card, or any other assistance please contact us.

Apple, the Apple logo, and the iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc. Samsung, Samsung Pay, Samsung Galaxy, Samsung Knox and Galaxy S (and other device names) are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Google, Google Pay and the Google Logo are trademarks of Google Inc.

Mobile check deposit

Free Mobile deposit with our CCB-Idaho mobile app conveniently allows you to use the camera on your device to deposit checks anytime, anywhere.

Once logged into your CCB-Idaho app, select

, enter check amount, tap Continue, then tap the To Account, tap the screen to take a picture of the front then continue and repeat for the back of the check.

Important: You must sign and endorse your check: "Mobile Deposit {Institution Name}".

Review the info and tap "Submit" to complete your mobile check deposit.

Easy. Secure. Convenient.

*Mobile deposits are limited to $3,500 per check and $7,000 in total checks per month.