Upgrade Resource Center

Your online and mobile banking upgrade has arrived! Use this Resource Center to make the most of all your new features.

NEED HELP RIGHT AWAY? CALL 208-232-5373


Resources	FAQ	Support

Important Date

March 5th, 2024- Make the switch to our new online and mobile banking platform:

Click the Login link at the top of this page to log in from your desktop.
Download the new app by searching for CCB-Idaho in your device's app store.
Use your current username and password to access both online and mobile banking. Remember Face ID or other shortcuts you use won't work the first time you log in.
Set up two-factor authentication, then use biometrics such as Face ID for quicker access to your account.
If you use Quicken or QuickBooks, use the instructions posted on this page below to complete a routine conversion beginning on March 5th, 2024.
Practice good security as you upgrade. Never share your username or password with anyone. We would not ask for this information from our customers.

That's it! Your accounts, Bill Pay and all other settings will follow you to your new online and mobile banking experience!

3 Quick Tips for Maximizing Your Upgrade Experience

Login Credentials - Make sure you know your current username and password. Face ID or other shortcuts you use won't work the first time you log in. After that, you'll be back to normal.
Contact Info - Provide your current email and phone number if needed to ensure you receive upgrade communications. Call us or update your information under the "Options" tab in the current online banking system.
Alerts - Check the alerts you have set up in online banking. Take a screen shot of those that have value so you can reset them on the new system.

How-To Guides

Business Resources

Please visit our FAQ page for more information. You can also call us at 208-232-5373 or email us at operations@ccb-idaho.com.